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  3. SIDN: Effective product documentation and training materials

Effective product documentation and training materials

Request

SIDN's intermediaries (registrars) are responsible for registering and issuing domain names. There are more than 1,900 of them. SIDN wants to provide them with effective support in this important task.

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Solution

Eluxis developed clear, effective documentation and training materials. We also developed an e-learning course on DNSSEC, a new security protocol for the internet.

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Outcome

The documentation and training enable registrars to perform their work accurately and satisfactorily.

See also

How can I ensure that my employees are demonstrably well trained?
Read more

SafanDarley: Up-to-date and efficiently created manuals

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Grolsch: On-the-job training for operators

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HVC: Developing job-specific training programs

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Vattenfall: Knowledge management system for the new Eemshaven power plant

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Thales: Partner for documentation training and knowledge systems

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