Request

Thales Netherlands specializes in the design and production of professional electronics for defense and security applications, such as radar and communication systems. Thales has a continuous need for additional expertise and capacity to create documentation and training, for its own employees and for customers.

Solution

Eluxis is Thales' number 1 partner when it comes to documentation, training, and knowledge systems. We have been working together intensively for years to develop and innovate. We help develop documentation, have set up a knowledge base, describe work processes and services, etc.

Outcome

For Thales, Eluxis is an excellent addition to its own expertise and capacity. For Eluxis, Thales is a customer but also a partner. We work closely together and learn from each other. That is how we like to work.

"Thales Hengelo designs and develops high-quality technical equipment (radar, defense). To operate and maintain these systems throughout their entire lifecycle, customer documentation is developed in-house. Eluxis has been a trusted partner for us for many years, with whom we can brainstorm about new developments in the field of technical user documentation and training. This long-standing collaboration has meant that Eluxis is familiar with our documentation process and the fundamentals of our products. This gives me the ability to bring in additional capacity during busy periods, but also to receive solicited and unsolicited advice. I appreciate this attitude and therefore find the collaboration very pleasant. Eluxis is an excellent addition to our own expertise!"

Koen ter Hofstede, Engineering Manager, Thales