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Full-service knowledge management agency in the technical sector
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  3. Nedap: Efficient documentation system based on IDS

New documentation system for international product documentation for distributors and users

Request

Nedap wanted to streamline its documentation process and was looking for a new documentation system to do so.

Nedap-small

Solution

Eluxis delivered a new documentation system based on IDS, Eluxis’s Component Content Management System. To ensure its proper implementation, we also managed an EMC (Enterprise Content Management) project. As part of this, we worked together to define the information landscape and information architecture: which users (customers, distributors, and internal employees) need what information, and how we can best organize it.

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Outcome

Nedap is successfully developing its documentation with IDS. This process is much more efficient and faster, resulting in cost savings. By jointly developing the information landscape and information architecture, all Nedap employees involved share a common understanding of the documentation’s purpose and structure. This fosters motivation and ensures effective collaboration.

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"Due to increasing pressure and longer lead times for developing product documentation, we wanted to improve our efficiency. We needed to work more effectively. Eluxis provided excellent guidance in this process through a series of workshops and the implementation of IDS, the Component Content Management System for developing our product documentation. IDS helps us structure our documentation more intelligently. IDS is a user-friendly and flexible package that offers advantages over other packages in many areas."

- Matthijs Mensink, Manager eLearning, Nedap Livestock Management

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Trioliet: All documentation in a user-friendly portal

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Priva: IDS for an efficient documentation process

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SIDN: Effective product documentation and training materials

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Gasunie: IDS as the basis for a personalized maintenance information system

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Nedap: IDS integration with service portal

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Thales: Partner for documentation training and knowledge systems

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View the STE-checker tool on the STE page
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